Filing Systems – Part 3: Paper vs. Paperless

In today’s world, it is no longer necessary to bury ourselves in piles of paper. Advancements in technology now give us paperless options for accessing, collecting and storing our information safely and securely. Still, both paper and paperless systems have their pros and cons to consider. So how do we know which one to use? […]

Lean Empowerment – Part 5: Where Are All the Orders?

Let’s revisit the company we’ve been using in our Lean Empowerment Series and catch up with them a few months after fully implementing their Lean Transformation Project. We’ve been following the workers progress as they’ve been learning all about Lean. In Part 1 and Part 2, they became empowered by successfully finding areas with impeded […]

Identifying the Biggest Waste to Increase Productivity

What comes to mind when we talk about waste? Some may think of things like wasted resources, such as water or energy. They may think of wasted materials, like lumber or steel or even scrap parts, which come off a production line. While these are all good examples of waste, they are not the major […]

The Remarkable Properties of Information

Serving as the foundation for all thought and communication, information is everywhere. Information creates a flowing connection between everything and everyone. Information is in constant motion with every thought we have, every word we speak, read, write and exchange. We can say information is a description, expression or explanation for literally anything and everything in […]

Mapping Workflow to Improve Customer Service

  What should flow look like?  More importantly, is the current flow on the factory floor truly serving our customers’ needs? To answer this, we must work our way backward from the customer’s needs and buying habits, allowing the customer to dictate flow. For example, the customer often procures materials or services for a project. […]